banabpay privacy policy

Banapay Privacy Policy

Effective Date: 20/07/2025

At Banapay, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our app.

1. Information We Collect

Banapay may collect the following information to provide and improve our services:

  • Account Information: Name, email, phone number, and password for account creation and authentication.

  • Transaction Information: Recipient details, transaction amount, and payment method to process money transfers.

  • Contacts (Optional): With your explicit consent, Banapay may access and upload your phone contacts to our secure servers. This is done only to help you quickly select recipients for transactions. You will always be asked to confirm before contacts are uploaded, and you may opt out at any time in the app settings.

  • Device Information: Device type, operating system, and app usage data for app functionality and troubleshooting.

Note: We do not collect or sell personal information for advertising purposes.

2. How We Use Your Information

We use your data to:

  • Process and confirm transactions.

  • Provide customer support.

  • Maintain and improve app performance and security.

  • Enable optional features like recipient selection from your contacts.

  • Comply with legal and regulatory requirements.

3. Sharing of Information

We do not sell or share your personal information for marketing purposes. Information may only be shared with:

  • Payment Partners: Such as Flutterwave and Airtel Money, to process transactions.

  • Service Providers: Hosting, analytics, or security providers strictly to operate the app.

  • Legal Authorities: When required by law or to prevent fraud.

4. Data Security

We implement appropriate security measures to protect your personal and financial information. All sensitive data is transmitted securely over encrypted connections.

5. User Rights

You have the right to:

  • Access your personal data.

  • Request correction or deletion of your data.

  • Withdraw consent for optional features, like contact syncing.

To exercise these rights, contact us at: banapayapp@gmail.com

6. Children’s Privacy

Banapay is not intended for children under 18. We do not knowingly collect information from minors.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted within the app and on our support website.

8. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

📧 banapayapp@gmail.com

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